I notice my bank card has been charged with games and i didnt give no one the ok to buy...

GetHuman1632658's customer service issue with Google Play from November 2018

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The issue in GetHuman1632658's own words
I notice my bank card has been charged with games and i didnt give no one the ok to buy nothing on my card i have a three year old abd she have my phone i just check my bank account and its a lot of charges on my account i need a refund for all my charges i dont have that kind of money to buy nothing on google play i just play not buy i guess this been going on for a long time i been wondering why my account was lossing money sorry but i need a refund
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Google Play

Customer service issue
Reported by GetHuman1632658
Nov 26th, 2018 - 9 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 11719 others
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Timeline
GetHuman1632658 started working on this issue
Nov 26th, 2018 11:04pm