I received a call on ******** after having no luck applying for an online loan from an...

GetHuman-mattusma's customer service issue with Google Play from November 2018

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The issue in GetHuman-mattusma's own words
I received a call on ******** after having no luck applying for an online loan from an Asian man saying he was from First Financial Credit Union offering a loan. I don't have even good credit so I said I was interested, even when the process he described was to have me buy Google Play gift cards with money that he deposited into my account. I didn't suspect a scam because he actually gave me the money to send back to him, saying it was a verification process. The first day he sent me $*** and wanted me to send him back $*** of it in Google Play gift cards, and to keep $** for the expenses. Since the process was not complete by *:** am, he told me that I had to do it once more, the next morning, on********, only this time he sent me $*,*** and told me to sent him back $*,*** in Google Play gift cards, and to keep $*** for my expenses. I completed that process before *:** am, on ******** and he got back to me saying he'd get back to me in a little while letting me know that the $*,*** loan I was to receive would be deposited into my checking account after *:** am. I never received the loan or ever heard back from him. That's when I took action by reporting the issue to my bank, opening a new account with them, and filing a police report. I have all of the phone calls and text messages that were made between the two of us saved on my phone. The only information I have is bank statement and the mobile phone number that he used, which I provided to the Warwick , RI Police Dept. I still have all of the Google Play gift cards that I used to relay the code numbers on the back of the Google Play gift cards to him and all of the receipts from the purchases.
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Google Play

Customer service issue
Reported by GetHuman-mattusma
Nov 25th, 2018 - 10 mons ago
I have an issue with Google Play too
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GetHuman-mattusma started working on this issue
Nov 25th, 2018 3:05pm