I switched from a Samsung phone this year to an iPhone. I had a subscription on my old...

GetHuman1540716's customer service issue with Google Play from November 2018

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The issue in GetHuman1540716's own words
I switched from a Samsung phone this year to an iPhone. I had a subscription on my old phone to the app “Calm” which auto renewed yesterday. I didn’t want it to auto renew because I don’t want the paid version of it, but because I don’t have Google play on my phone anymore, I cannot go in and change my subscriptions. When I go to the website, it says I have no subscriptions under the account associated with the app. I need to get this fixed and the money credited back to my account because I don’t want the subscription, but I can’t figure out how to do that because it says I don’t have a subscription to the app.
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Google Play

Customer service issue
Reported by GetHuman1540716
Nov 11th, 2018 - 4 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1540716 started working on this issue
Nov 11th, 2018 5:26pm