Before contacting them, items GetHuman-immybran may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-immybran's own words
my * year old son used my wifes phone to purchase games from google play running into thousands of pounds.**i would like a refund as these games were purchased without my knowledge...**my wifes email is*******@***.com**i had over £**** pounds in my account and i have just £* left.**i need someone to look into the matter urgently as i have bills to pay.
GetHuman-immybran did not yet indicate what Google Play should do to make this right.
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