Before contacting them, items GetHuman1488266 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1488266's own words
my phone containing the email "*****@***.com with the phone number was completely destroyed. Everything locked into you change password questions changed. I DO NOT remember the passwords and cannot change any of the locked in "contact me" areas. The info needs changed to send email verification to *****@***.com and that phone number is **********. It is no longer any ymail address or **********.
GetHuman1488266 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1488266 fixed the problem
We are waiting for GetHuman1488266 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.