We today discovered a re-occurring charge for a game subscription that our * year old s...

GetHuman-jasonkre's customer service issue with Google Play from November 2018

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If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-jasonkre's own words
We today discovered a re-occurring charge for a game subscription that our * year old son inadvertently signed up for. In looking at the purchases, this $*.** weekly charge dates back to February ****. It isn't a game that he has installed on his tablet any longer. We are requesting a refund for these charges that had been made. His Google account* email address is *****@***.com. The game is showing up in purchases as "No.Draw - Colors by Number ****". Please let me know of other information that may be needed. Thank you.
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Google Play

Customer service issue
Reported by GetHuman-jasonkre
Nov 1st, 2018 - 2 mons ago
I have an issue with Google Play too
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GetHuman-jasonkre started working on this issue
Nov 1st 9:13pm