I was charged *.** a month for a google play music subscription which I did not subscri...

GetHuman-trnoy's customer service issue with Google Play from November 2018

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The issue in GetHuman-trnoy's own words
I was charged *.** a month for a google play music subscription which I did not subscribe to nor use. I am part of a family plan, yet somehow google got my debit card and started charging me in April. I did not notice the charges until this month. I assumed I was paying for the family subscription, but it turns out, my brother Luke Weber has the family service on his card. I believe there was an error somewhere on the app, and I was not notified that I was subscribing to two services at the same time.
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Google Play

Customer service issue
Reported by GetHuman-trnoy
Nov 1st, 2018 - a mon ago
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GetHuman-trnoy started working on this issue
Nov 1st 1:24pm