I was sent over seas on deployment to korea and got a new phone my old phone still had...

GetHuman1463063's customer service issue with Google Play from November 2018

4 views
 | 
8522 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman1463063's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463063's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1463063 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1463063's own words
I was sent over seas on deployment to korea and got a new phone my old phone still had my card information on it while i was gone multiple purchases of in game items were made that i was unaware of i would like a full refund for these purchases i didnt have access to the card cause it was my American card while i was gone it was supposed to be only used for deposits and transfers of bills while i was gone.
GetHuman1463063 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1463063 fixed the problem
We are waiting for GetHuman1463063 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman1463063 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman1463063
Nov 1st, 2018 - a mon ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 8522 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1463063 started working on this issue
Nov 1st 12:03pm