I am trying to pay google developer fees of $** with my friend's card. We have received...

GetHuman1389231's customer service issue with Google Play from October 2018

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The issue in GetHuman1389231's own words
I am trying to pay google developer fees of $** with my friend's card. We have received this email three times and three times, completed the verification, but it is still not working. Please can this be verified or supply another way to pay the developer fees?**The email received here:*Due to suspicious activity, we've suspended the ability to make payments through your account on Google products and services to prevent unauthorised charges.**To reinstate your ability to make payments, we need to verify that you're an authorised user of the form of payment that you've most recently used with Google.**Click here to go through the verification process. You'll need to upload:**Proof of ownership of the payment method, such as an image or scan of the instrument or bank statement**A scan of government-issued photo ID that confirms the billing name on the instrument**Please do not create new Google accounts to make purchases while the verification process is in progress, as they may also be suspended. For more information on the verification process, visit the Google Payments help centre.**The personal information that you provide here will be added to your payments profile. It will be stored securely and treated in accordance with the Google Privacy Policy and, where applicable, the Google Payments Privacy Notice.**Thank you,*Google Support team

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Google Play

Customer service issue
Reported by GetHuman1389231
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 57 customers so far
Similar issue to 7611 others
0 customers following this


GetHuman1389231 started working on this issue
Oct 22nd, 2018 11:17am

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