Before contacting them, items GetHuman-gmarti may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-gmarti's own words
I have made several purchases using a play card, it's the only method I trust, however I am seeing several charges that I did not make or authorize. * charge on October **th for .** cents, * charge on October **th for $**.**, * more charges on October **th. * for $**.** and the other for $*.**. * charge on September **th for $**.**. I did not really pay attention to this at first but it seems to be getting worse. I do not know if it was my children or if I have somehow been compromised. I would like a refund for those unauthorized charges please. Also any advice on how to secure my account from future issues.
GetHuman-gmarti did not yet indicate what Google Play should do to make this right.
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