I downloaded a game from google play called Bouncemasters! Where you swing a bat and hi...

GetHuman1364228's customer service issue with Google Play from October 2018

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The issue in GetHuman1364228's own words
I downloaded a game from google play called Bouncemasters! Where you swing a bat and hit penguins. I have been charged $** over * weeks time for a subscription I never made. There isnt even a place to cancel it. I have picture evidence but cannot attach through here. I have looked on my google play subscriptions and I only have one game (Jurassic world game). I never even did the free trial on bouncemasters! Please help fix this!!!! I have been looking for hours to see if I am cancel it but since I never made the purchase there is not way to cancel it.
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Google Play

Customer service issue
Reported by GetHuman1364228
Oct 17th, 2018 - a mon ago
I have an issue with Google Play too
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Seen by 2 customers so far
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Timeline
GetHuman1364228 started working on this issue
Oct 17th 4:10pm