Before contacting them, items GetHuman1364228 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1364228's own words
I downloaded a game from google play called Bouncemasters! Where you swing a bat and hit penguins. I have been charged $** over * weeks time for a subscription I never made. There isnt even a place to cancel it. I have picture evidence but cannot attach through here. I have looked on my google play subscriptions and I only have one game (Jurassic world game). I never even did the free trial on bouncemasters! Please help fix this!!!! I have been looking for hours to see if I am cancel it but since I never made the purchase there is not way to cancel it.
GetHuman1364228 did not yet indicate what Google Play should do to make this right.
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