I entered my first google play movie code for "Ant-Man and the Wasp" Friday October **t...

GetHuman-bubbajui's customer service issue with Google Play from October 2018

4 views
 | 
7173 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-bubbajui's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bubbajui's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bubbajui may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-bubbajui's own words
I entered my first google play movie code for "Ant-Man and the Wasp" Friday October **th. I linked my Google account to Movies Anywhere and that worked because my movie library shows up now under the Google account. I know the movie was entered okay because the app asked if I wanted to watch the movie after I entered the code, I hit play to make sure it played and then shut it off. I tried to watch the "Ant-Man and the Wasp" today and now it's gone. It doesn't show up in my history anywhere, I spent an hour going through the google play apps on my computer and phone and found nothing.**I am asking for Google to put the movie back into the account so I can watch it.**Thank You,*Justin
GetHuman-bubbajui did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-bubbajui fixed the problem
We are waiting for GetHuman-bubbajui to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman-bubbajui fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-bubbajui
Oct 16th, 2018 - 2 mons ago
I have an issue with Google Play too
Not resolved
Seen by 4 customers so far
Similar issue to 7173 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bubbajui started working on this issue
Oct 16th 9:35pm