Before contacting them, items GetHuman-kimbalan may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-kimbalan's own words
I had a * month free trial of iHeart Radio and I actually completely forgot about it until I saw that you made a withdrawal from my checking account the day before it should have been done. I had the free trial until ********** and today is **********. You actually caused me to have a $** overdraft fee for taking it out. You can also see I only used the app once or twice. I would appreciate the money returned to my account. I have cancelled the subscription and it says I still have access until tomorrow. That money should have never been taken from my account a day early. Please refund my money.
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