I have a Samsung Galaxy S* that has been using Chase Mobile App for a long time. I was...

GetHuman1322688's customer service issue with Google Play from October 2018

Help with my Google Play issue
The issue in GetHuman1322688's own words
Update my Chase Mobile App ... I have a Samsung Galaxy S* that has been using Chase Mobile App for a long time. I was prompted to update my app, but Playstore says my devices are incompatible. I have tried everything. Ridiculous!! Please help!**Jean
I have been using this app on this phone for * years!
Stop saying my devices are not compatible and let me update my app!
Many years a customer!
Cache, data clearing. Disable, enable, deleting account, re activating acct.
I have an issue with Google Play too
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Customer service issue
Reported by GetHuman1322688
Oct 11th, 2018 - a mon ago
I have an issue with Google Play too
Fixed
Seen by 6 customers so far
Similar issue to 6791 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman1322688 started working on this issue
Oct 11th 11:45pm
GetHuman1322688 indicated the issue is not fixed yet.
Oct 13th 12:18am
GetHuman1322688 indicated the issue is not fixed yet.
Oct 13th 12:20am
GetHuman1322688 indicated the issue is not fixed yet.
Oct 13th 12:24am
GetHuman1322688 indicated the issue is not fixed yet.
Oct 13th 12:25am