Before contacting them, items GetHuman-aixakp may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-aixakp's own words
Hi I’ve been getting charged for months for this google play and I have an iPhone and don’t need any google play.. I didn’t notice I had been getting charged from google play until somebody made a $**.** purchase with my debit card.. my bank gave me credit for a few charges but stated they can’t credit me for $**.** and I would have to take it up with you guys.. please credit my acct I can NOT afford to pay an insufficient fee for something that i didn’t purchase. This is FRAUD
GetHuman-aixakp did not yet indicate what Google Play should do to make this right.
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