Unfortunately I am going through some very difficult times financially. I’ve been sear...

GetHuman1204593's customer service issue with Google Play from September 2018

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1204593's own words
Unfortunately I am going through some very difficult times financially. I’ve been searching the web for loans. I came across a company called speedy cash. I googled the company and it seemed like a legitimate company. They agreed to loan me the money. They claimed to make a couple small deposits to make sure the transfers went smoothly, which is normal. They then instructed me to purchase a google play card for $*** and send them a picture of the numbers. Fortunately I got nervous this was a scam. However, now I’m stuck with a $*** card I have no use for. Can you please issue me a refund as I’m already behind on my bills. Thank you, Derek Ray (***) ***-****
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Google Play

Customer service issue
Reported by GetHuman1204593
Sep 26th, 2018 - 2 mons ago
I have an issue with Google Play too
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Seen by 2 customers so far
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Timeline
GetHuman1204593 started working on this issue
Sep 26th 12:34am