Unfortunately I am going through some very difficult times financially. I’ve been sear...

GetHuman1204593's customer service issue with Google Play from September 2018

5611 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman1204593's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1204593's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1204593 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1204593's own words
Unfortunately I am going through some very difficult times financially. I’ve been searching the web for loans. I came across a company called speedy cash. I googled the company and it seemed like a legitimate company. They agreed to loan me the money. They claimed to make a couple small deposits to make sure the transfers went smoothly, which is normal. They then instructed me to purchase a google play card for $*** and send them a picture of the numbers. Fortunately I got nervous this was a scam. However, now I’m stuck with a $*** card I have no use for. Can you please issue me a refund as I’m already behind on my bills. Thank you, Derek Ray (***) ***-****
GetHuman1204593 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman1204593 fixed the problem
We are waiting for GetHuman1204593 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman1204593 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman1204593
Sep 26th, 2018 - 4 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 5611 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1204593 started working on this issue
Sep 26th, 2018 12:34am