Friday I was victimized by someone representing themselves as Apple Customer Support...

GetHuman1192409's customer service issue with Google Play from September 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1192409's own words
Friday I was victimized by someone representing themselves as Apple Customer Support- I was sent two emails advising me that my account was hacked and I needed to buy Google play cards to remedy this hack- I was told that once I did that Apple would refund me my money. I purchased two google cards for $****. I received a test, reportedly from Apple, that my account was credited. I contacted my bank that evening and that test was bogus. I have already reported this to Apple and was advised to contact you. I will be making a police report. PLease contact me
GetHuman1192409 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1192409
Sep 24th, 2018 - 2 mons ago
I have an issue with Google Play too
Fixed
Seen by 1 customer so far
Similar issue to 5524 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman1192409 started working on this issue
Sep 24th 6:17pm
GetHuman1192409 indicated the issue is not fixed yet.
Sep 24th 6:20pm