Google charged Verizon bill for something that was payed for on a Google play card and...

GetHuman-bjklings's customer service issue with Google Play from September 2018

10 views
 | 
5420 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-bjklings's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bjklings's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-bjklings may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-bjklings's own words
Google charged Verizon bill for something that was payed for on a Google play card and then sent the email via Verizon to my ex husband and not me.*Order * is :GPA .****-****-****-*****. why did my Verizon bill get charged for something already paid by a Google play card and why did my ex get the info?
GetHuman-bjklings did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-bjklings fixed the problem
We are waiting for GetHuman-bjklings to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-bjklings fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-bjklings
Sep 23rd, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 10 customers so far
Similar issue to 5420 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-bjklings started working on this issue
Sep 23rd, 2018 12:35am