Before contacting them, items GetHuman-sbopie may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-sbopie's own words
My father got scammed out of $**** from someone claiming to be his grandson. They told him to go to the local Irving store and purchase * Google Play gift cards at $*** a piece! Now how is he going to get his money back?? We've contacted his bank and the local police dept. We still have the cards and the numbers on them can you track them down by the numbers used? Thank You and it's not easy to find someone to contact. Sherrilee Openshaw
GetHuman-sbopie did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-sbopie fixed the problem
We are waiting for GetHuman-sbopie to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.