My name is Lori Sweet. I tried to purchase the VIP special last night - $**.** for...

GetHuman-sweetlor's customer service issue with Google Play from September 2018

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The issue in GetHuman-sweetlor's own words
My name is Lori Sweet. I tried to purchase the VIP special last night - $**.** for **,***,*** coins. I only received *,***,*** coins one time and *,***,*** coins the second time. I looked today on my bank account summary and I was charged the full $**.** both times. **Sep **, *********** CHK PURCH SIG GOOGLE *Ying Hua Mountain View CA ******** ******* *-**.*****.** **Sep **, *********** CHK PURCH SIG GOOGLE *Ying Hua Mountain View CA ******** ******* *-**.** **Please reimburse me for these * charges and confirm.**Thank you,**Lori Sweet
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Google Play

Customer service issue
Reported by GetHuman-sweetlor
Sep 19th, 2018 - 6 mons ago
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GetHuman-sweetlor started working on this issue
Sep 19th, 2018 1:00pm