I'm told Google owns super cell or Clash of Clans. I've used the game over * years. Abo...

GetHuman-breanchr's customer service issue with Google Play from September 2018

Help with my Google Play issue
The issue in GetHuman-breanchr's own words
I'm told Google owns super cell or Clash of Clans. I've used the game over * years. About * months ago i switched from Android to Apple. I had to have Super Cell recover my village because i couldn't use Google Play on iPhone. Well recently my village disappeared again and i contacted them and was told for security reasons they couldn't do it again. I was told to contact Apple which i did but they don't control the game. I have always used the same email for the game. When i open it, it says welcome Breanchris like it always has and I've verified with Apple that I'm logged in to their game center correctly. This isn't an issue with my email something went wrong with the app but no one will help me and i have a lot of money in this game.
GetHuman-breanchr did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-breanchr fixed the problem
We are waiting for GetHuman-breanchr to fix the problem and share the solution with the rest of us customers.
Please help with my Google Play issue
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-breanchr
Sep 18th, 2018 - 6 mons ago
I have an issue with Google Play too
Fixed
Seen by 5 customers so far
Similar issue to 5075 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-breanchr started working on this issue
Sep 18th, 2018 9:27pm
GetHuman-breanchr shared this issue with your circles on Google+
Sep 18th, 2018 9:27pm
GetHuman-breanchr shared this issue with friends on Facebook
Sep 18th, 2018 9:30pm
GetHuman-breanchr shared this issue with friends on Facebook
Sep 18th, 2018 9:30pm
GetHuman-breanchr shared this issue with friends on Facebook
Sep 18th, 2018 9:31pm
GetHuman-breanchr indicated the issue is not fixed yet.
Sep 18th, 2018 9:33pm
GetHuman-breanchr indicated the issue is not fixed yet.
Sep 19th, 2018 10:02pm