GetHuman-tonykath's customer service issue with Google Play from September 2018
Help with my Google Play issue
The issue in GetHuman-tonykath's own words
Make a purchase of * usd ... I had the Google play credit on my account and the total amount showed very less so I decided to buy it. The money was deducted from my account and I didn't get any OTP. The credit I had on Google play was already used but still I had been charged extra. This is the first time I purchased an item without any OTP verification for payment. The app name is Daybreak Legends. Its always good to know how much we are about to pay from the OTP to make sure but this app violated TOS.*Please look into this app for accessing users account durictly without any OTP confirmation
They didn't send me a confirmation message on my phone and made unnecessary charges. It showed only zero-point-six-nine USD during payment process but ended up deducting zero-point-six-nine dollars. If I had known it was gonna deduct, I would have declined the payment and moved on
Making OTP feature available instead of making extra charges and accessing account
Nope. Waiting for response
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