Fraud app in playstore

GetHuman-tonykath's customer service issue with Google Play from September 2018

4 views | 4541 similar | 0 following
Help with my Google Play issue
GetHuman-tonykath's next move: try calling Google Play again.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-tonykath's own words
Make a purchase of * usd ... I had the Google play credit on my account and the total amount showed very less so I decided to buy it. The money was deducted from my account and I didn't get any OTP. The credit I had on Google play was already used but still I had been charged extra. This is the first time I purchased an item without any OTP verification for payment. The app name is Daybreak Legends. Its always good to know how much we are about to pay from the OTP to make sure but this app violated TOS.*Please look into this app for accessing users account durictly without any OTP confirmation
They didn't send me a confirmation message on my phone and made unnecessary charges. It showed only zero-point-six-nine USD during payment process but ended up deducting zero-point-six-nine dollars. If I had known it was gonna deduct, I would have declined the payment and moved on
Making OTP feature available instead of making extra charges and accessing account
Nope. Waiting for response
How GetHuman-tonykath fixed the problem

We are waiting for GetHuman-tonykath to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-tonykath fixes it.
This email address isn't valid

Google Play

Daybreak Legends: Origins
Customer service issue
Reported by GetHuman-tonykath
Sep 10th, 2018 - 2 years ago
Fixed
Seen by 4 customers so far
Similar issue to 4541 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-tonykath started working on this issue
Sep 10th, 2018 11:34am
GetHuman-tonykath indicated the issue is not fixed yet.
Sep 10th, 2018 11:42am

Moving? Compare and Schedule Free.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians