I had subscribed to Google play music for the * month free trial back in may. When I ha...

GetHuman1052381's customer service issue with Google Play from August 2018

Help with my Google Play issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman1052381's own words
I had subscribed to Google play music for the * month free trial back in may. When I had subscribed it had told me that it would expire on Aug **th. I tried it out and was going to cancel the service before it renewed. I had just checked my bank account and you guys already changed me when I did not want to be charged. I was told on the app it would expire on Aug **th and I had even put a reminder on my phone to cancel it because it was going to expire on the **th. So I just canceled it and I would like the *.** refunded and returned back to me.
GetHuman1052381 did not yet indicate what Google Play should do to make this right.
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Google Play

Customer service issue
Reported by GetHuman1052381
Aug 29th, 2018 - 3 mons ago
I have an issue with Google Play too
Fixed
Seen by 11 customers so far
Similar issue to 3972 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman1052381 started working on this issue
Aug 29th 6:25pm
GetHuman1052381 indicated the issue is not fixed yet.
Aug 30th 8:19pm