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Before contacting them, items GetHuman-mzzamora may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mzzamora's own words
I accidentally put **.** on google play credit instead of google pay so I'm stuck with **.** I really can't use as to my google pay balance where I can pay for just about anything
GetHuman-mzzamora did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-mzzamora fixed the problem
We are waiting for GetHuman-mzzamora to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
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We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.