I want a refund. My *year old purchased over ***.**$ worth of dimonds and such for his...

GetHuman-notoverd's customer service issue with Google Play from August 2018

2 views
 | 
3304 similar
 | 
0 following
Help with my Google Play issue
First: share to improve GetHuman-notoverd's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-notoverd's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-notoverd may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-notoverd's own words
I want a refund. My *year old purchased over ***.**$ worth of dimonds and such for his dragon city game on his dads phone and email Account. J used my new debt card previously that day on my phone .we do not have linked accounts . I specified that there needs to be verification each purchase. This has overdrafted my account as well. My e mail is notoverdhill**@ gmail.com. His dads email is *****@***.com which the purchase statements were sent to.
GetHuman-notoverd did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-notoverd fixed the problem
We are waiting for GetHuman-notoverd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-notoverd fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-notoverd
Aug 13th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 3304 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-notoverd started working on this issue
Aug 13th, 2018 5:03pm