Hello I play gam of war and s new version came out my account purchased packs from pop...

GetHuman-calibu's customer service issue with Google Play from August 2018

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The issue in GetHuman-calibu's own words
Hello I play gam of war and s new version came out my account purchased packs from pop ups and was charged ****$. The first * packs went through the game and then blocked the completed download of items however it charged my card the additional * times Plus major issues in missing items not credited in the game it self and **** and glitches things causing losses tried to contact machine zone since the begging of the month called my card after see the over charged at the time it happens it shows error ****c hangs for a second disappears al similar in game items just flash and vanish. If I am being charged for these missing packs and google pay didn’t credit the missing ones what left in options do I have I feel I should now boycott mz and google as my claim has not been resolved I sent ever date showing this Thank you for any help you can offer.
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Google Play

Customer service issue
Reported by GetHuman-calibu
Aug 12th, 2018 - 7 mons ago
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GetHuman-calibu started working on this issue
Aug 12th, 2018 10:37pm