If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman969718's own words
I installed and app called Astral coach but did not make any subcription on the app but have been charged INR.***.** as annual subscription which I have not made, but the same has been debited on the card that I have registered on Google. I immediately uninstalled the app and have blocked my card calling my bank. Can this fake transaction made on my card be verified and refunded please. My contact number is ***-********** and my email id is *****@***.com
GetHuman969718 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman969718 fixed the problem
We are waiting for GetHuman969718 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.