Hello, i was just wondering how i can resolve this issue incase a developer doesnt resp...

GetHuman-arcanic's customer service issue with Google Play from August 2018

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The issue in GetHuman-arcanic's own words
Hello, i was just wondering how i can resolve this issue incase a developer doesnt respond. I tried to buy something in a game called diosa force: Salvation and the price was **.** but said it failed and never received what i bought. I immediately checked my rbc visa and i was charged. I took a screen shot of it sent it to the developet and also messaged on fb and still no response yet. I know its still recent less then ** hours but if i could get a refund someway incase they cant resolve it or dont answer i dont want to wait pass the ** hours incase. So just wondering what steps i could take if i cannot get a response from the developer as **.** is a lot of money to not work on something i want.

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Google Play

Customer service issue
Reported by GetHuman-arcanic
Aug 1st, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 2838 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged

Timeline

GetHuman-arcanic started working on this issue
Aug 1st, 2018 4:01pm
GetHuman-arcanic indicated the issue is not fixed yet.
Aug 1st, 2018 5:10pm
GetHuman-arcanic indicated the issue is not fixed yet.
Aug 1st, 2018 5:32pm
GetHuman-arcanic indicated the issue is not fixed yet.
Aug 1st, 2018 6:03pm
GetHuman-arcanic indicated the issue is not fixed yet.
Aug 1st, 2018 7:37pm
GetHuman-arcanic indicated the issue is not fixed yet.
Aug 1st, 2018 7:39pm
GetHuman-arcanic confirmed the issue is fixed. Hooray!
Aug 2nd, 2018 9:04pm

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