I signed up for two thirty day free trials and ended up being charged for them. I get c...

GetHuman-dozergoz's customer service issue with Google Play from July 2018

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The issue in GetHuman-dozergoz's own words
I signed up for two thirty day free trials and ended up being charged for them. I get confused in what where and when I just know that when I got a message for trouble with my payment going through on what I believe was you tube TV I answered that I did not want to pay and not to take any money. I was curious how the TV would be because I would like an option over satellite TV. Me and my wife are both disabled and the charges have definitely had an affect on us because we have a very tight budget. I have made payments on stuff I've used before on games that I play and am not trying to get over on any one. I hope that you guys can help because I like being able to use these options to check things out but I'm getting older and it gets kind of confusing some times and if it stays the way it is I will just never do these things again. I would appreciate any help you can give me and I know it doesn't sound like a great deal of money but for us it is.
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Google Play

Customer service issue
Reported by GetHuman-dozergoz
Jul 23rd, 2018 - 10 mons ago
I have an issue with Google Play too
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Seen by 7 customers so far
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-dozergoz started working on this issue
Jul 23rd, 2018 6:55pm
GetHuman-dozergoz indicated the issue is not fixed yet.
Jul 23rd, 2018 6:55pm
GetHuman-dozergoz indicated the issue is not fixed yet.
Jul 24th, 2018 9:51pm
GetHuman-dozergoz indicated the issue is not fixed yet.
Jul 24th, 2018 9:54pm
GetHuman-dozergoz indicated the issue is not fixed yet.
Jul 26th, 2018 5:02pm