I purchased three $**,** amts. Of coins for hot shots casino games on **** at *:** pm...

GetHuman-gersherr's customer service issue with Google Play from July 2018

Help with my Google Play issue
The issue in GetHuman-gersherr's own words
I purchased three $**,** amts. Of coins for hot shots casino games on **** at *:** pm. My credit card was charged but no coins added to my game. HELP! phone is:*** -***-****.
GetHuman-gersherr did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-gersherr fixed the problem
Called google and was given a refund.
Please help with my Google Play issue
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Google Play

Customer service issue
Reported by GetHuman-gersherr
Jul 17th, 2018 - a yr ago
I have an issue with Google Play too
Fixed
Seen by 5 customers so far
Similar issue to 2307 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-gersherr started working on this issue
Jul 17th, 2018 12:45pm
GetHuman-gersherr confirmed the issue is fixed. Hooray!
Jul 18th, 2018 6:04pm
GetHuman-gersherr confirmed the issue is fixed. Hooray!
Jul 21st, 2018 1:38pm