I uploaded a app months Ago. That is a free app. I am being charged monthly for this ap...

GetHuman-cnaylor's customer service issue with Google Play from July 2018

Help with my Google Play issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-cnaylor's own words
I uploaded a app months Ago. That is a free app. I am being charged monthly for this app. I contacted fit* to get these payments stopped. They said they can't. They see no withdrawals from them. They told me to contact Google play. When I go into the fit* app it says that my subscription is free! I am a single mother of three whose husband died last year....I can't keep paying about *$ a month for nothing. Please help!
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Google Play

Customer service issue
Reported by GetHuman-cnaylor
Jul 1st, 2018 - 10 mons ago
I have an issue with Google Play too
Fixed
Seen by 3 customers so far
Similar issue to 1873 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-cnaylor started working on this issue
Jul 1st, 2018 9:45pm
GetHuman-cnaylor shared this issue with your circles on Google+
Jul 1st, 2018 9:45pm
GetHuman-cnaylor indicated the issue is not fixed yet.
Jul 2nd, 2018 10:48pm