My account has been disabled so i am unable to purchase anything on google play. proble...

GetHuman-zhixiang's customer service issue with Google Play from June 2018

1837 similar
0 following
Help with my Google Play issue
GetHuman-zhixiang's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-zhixiang's own words
My account has been disabled so i am unable to purchase anything on google play. problem is I had not voided any of the terms and conditions not have i done anything illegal or anything that should warrant me with a disabled account. No one that I knew had faced this issue before so i initially thought that it was a scam and ignored the warning email. As of now, i have submitted a photo of my government Ic and google is still requesting me to summit another form which i have no idea what for.
GetHuman-zhixiang did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman-zhixiang fixed the problem
We are waiting for GetHuman-zhixiang to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Google Play customer problems.
How Do I Report Unauthorized Charges on Google Pay?How Do I Dispute Google Play Charges?Is it possible to get technical support from Google Play?How do I update my account and billing information on Google Play?
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zhixiang fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman-zhixiang
Jun 30th, 2018 - a yr ago
I have an issue with Google Play too
Seen by 2 customers so far
Similar issue to 1837 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Purchase ID
Phone Number on Account
Amount Charged
GetHuman-zhixiang started working on this issue
Jun 30th, 2018 12:54pm
GetHuman-zhixiang indicated the issue is not fixed yet.
Jul 1st, 2018 3:37pm