Before contacting them, items GetHuman-tbrowncp may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-tbrowncp's own words
I've noticed that Google Play has been charging my account twice. I had another account and I thought that I canceled it but I don't know the email to the account anymore. Can someone look up the account by my card info that it is being charged in order to stop future charges and possibly refund me?
GetHuman-tbrowncp did not yet indicate what Google Play should do to make this right.
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