Refund. My son charge things I didn't approve of.

GetHuman819656's customer service issue with Google Play from June 2018

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Help with my Google Play issue
Before contacting them, items GetHuman819656 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
GetHuman819656's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue and preferred resolution, in GetHuman819656's own words:
The problem I ran into: Refund. My son charge things I didn't approve of.
I trust that Google Play will make this right and come up with a resolution that is fair.
Help with my Google Play issue
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Google Play

Customer service issue
Reported by GetHuman819656
Jun 25th, 2018 - 2 mons ago
I have an issue with Google Play too
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Seen by 1 customer so far
Similar issue to 1732 others
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Timeline
GetHuman819656 started working on this issue
Jun 25th 7:57pm