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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
The issue in GetHuman-kaskinne's own words
My daughter's Uncle bought her a $** gift card for her to redeem through Google Play and as we follow directions on the card we get error messages as we attempt to put the money into her account so that she can purchase apps for her phone. We have researched the help site and community forum and have Family Manager set up and linked for her parents Google accounts, but neither parent has or uses Google Play. How do we solve this issue? Should gift givers avoid this method in the future as it doesn't seem to allow or work? Thanks for your time and suggestions on what will work going forward.
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