I tried to lockout my mother's phone that was stolen from my personal phone and acciden...

GetHuman-drewgel's customer service issue with Google Play from June 2018

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The issue in GetHuman-drewgel's own words
I tried to lockout my mother's phone that was stolen from my personal phone and accidentally locked my personal device through your Google app 'Find My Device'. The issue is that I setup a unlock password that was ** characters long and the phone will only allow a maximum of ** characters to be entered. So while I know exactly the password needed to unlock it, I in no way shape or form will ever be able to do so. Heads up on that design flaw, it should have told me invalid password and never allowed me to continue but here we are.... Please help
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Google Play

Customer service issue
Reported by GetHuman-drewgel
Jun 12th, 2018 - 9 mons ago
I have an issue with Google Play too
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Timeline
GetHuman-drewgel started working on this issue
Jun 12th, 2018 12:42am