Before contacting them, items GetHuman646360 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman646360's own words
I have a * year old little girl with autism I've been in the hospital and left my phone with my parents because that is the way she communicates however did not know that I saved my card and I have a password I don't know what happened but I did not authorize any of these books please could you issue a refund as I am homeless with my little girl and live in my mother's attic and I cannot afford to lose a dollar
GetHuman646360 did not yet indicate what Google Play should do to make this right.
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