I have a * year old little girl with autism I've been in the hospital and left my phone...

GetHuman646360's customer service issue with Google Play from June 2018

128 similar
0 following
Help with my Google Play issue
First: share to improve GetHuman646360's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman646360's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman646360 may need:
Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman646360's own words
I have a * year old little girl with autism I've been in the hospital and left my phone with my parents because that is the way she communicates however did not know that I saved my card and I have a password I don't know what happened but I did not authorize any of these books please could you issue a refund as I am homeless with my little girl and live in my mother's attic and I cannot afford to lose a dollar
GetHuman646360 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman646360 fixed the problem
We are waiting for GetHuman646360 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google Play email you?
This email address isn't valid
Follow this issue
See how GetHuman646360 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman646360
Jun 6th, 2018 - 8 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 128 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman646360 started working on this issue
Jun 6th, 2018 7:50pm