The email that I need help with is *****@***.com I have had this email for a while now...

GetHuman-tinadyer's customer service issue with Google Play from June 2018

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The issue in GetHuman-tinadyer's own words
The email that I need help with is *****@***.com I have had this email for a while now used it on several different phones I've had that I don't have anymore including the last one that service will be off very soon Glass phone number connected to that email is *** *** **** also sync to that email is pictures of my family and grandkids that I no longer can see because this email that I am referring to on the top of this message has been stolen has been hacked removed from the phone number that I have already put on here what I am trying to ask is for some help with this I have went to everything I can think of to retrieve this email to retrieve this email that asked for old phone number I don't remember the old phone numbers the person who has hacked this email has changed name and login information I know the last two passwords that I had on this email and I know the original name that was on the password and I know the original birth date that was on the email and the security questions if I can see the security questions I know the answers to them however because this person has hacked the email and changed the passwords I can no longer get in it and I only remember the phone number that I had sent to it recently which is the number again at the top of the message now I really just want to retrieve this email so I can have my pictures that are synced to it if I can't get the email back I would like to shut down that email but I also would want to know if it anyway those pictures that are synced to that email can be sent to my new email that I am using now the new email is *****@***.com I know that there is a way that somebody at Google in the technology department has a way that they can transfer all my pictures of my family to this new email there's got to be a way there's always a loophole somewhere again I've also asked for help through several different help sites for Google nobody seems to respond I really would like some sort of help please I also I am trying to get this person that took this email to stop using the email or a hay day game that I was playing that Gmail at the top of this message was connected to a Hay Day game The Game's name was dr. Pepper and I know I used my card that on Google Play to buy diamonds for this said game I've had the game with the Gmail for a little over * years I need to see the transactions where I bought the diamonds Hay Day help and support says if I can show them this they might be able to help me at least retrieve the game and with my email somehow I figure this out and it would be easier if somebody from Google Help support tricknology support whatever big Corporation somebody's got to be smart enough there to be able to help me get my email back and or transfer pictures from that email to my new email and show me transactions where I bought diamonds for that game I'd appreciate it if somebody would email me back if you need to call me I can send you my new number please the number is ***-***-**** this all took place approximately week and a half ago I hope that a person honest from Google will please help me
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Google Play

Customer service issue
Reported by GetHuman-tinadyer
Jun 5th, 2018 - a yr ago
I have an issue with Google Play too
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Seen by 11 customers so far
Similar issue to 283 others
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Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-tinadyer started working on this issue
Jun 5th, 2018 5:47pm
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 6th, 2018 9:20pm
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 6th, 2018 9:21pm
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 6th, 2018 10:06pm
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 7th, 2018 1:08am
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 7th, 2018 5:17am
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 8th, 2018 10:07pm
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 9th, 2018 4:12am
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 9th, 2018 4:48am
GetHuman-tinadyer indicated the issue is not fixed yet.
Jun 11th, 2018 12:41am