I'm being charged twice a month for Spotify yet I've only got one Spotify account on my...

GetHuman-smithlni's customer service issue with Google Play from June 2018

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Email on Account, Password, Purchase ID, Phone Number on Account, and Amount Charged
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The issue and preferred resolution, in GetHuman-smithlni's own words:
I'm being charged twice a month for Spotify yet I've only got one Spotify account on my phone. These payments are going out the *th and **th of every month and this has been going on since September ****. I'd like a refund for one of these accounts as I'm only using one account. **I'd like to stop my Google music app from charging me as I'm not using it yet being charged £** a month when I'm not using it. I'd like a full refund of the months I've had this taken out of my account.
I trust that Google Play will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-smithlni
Jun 5th, 2018 - 2 mons ago
I have an issue with Google Play too
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Seen by 2 customers so far
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GetHuman-smithlni started working on this issue
Jun 5th 9:27am