If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-lalron's own words
To make a simple purchase of *.** ... I made an accidental purchase of ***.** on a game app called HONKAI IMPACT *RD.*For the last * days i have been purchasing *.***-Before the first purchase of *.** that price is on the far left and ***.** on the far right.*-After the first purchase of *.** that price moves to the far right just beside ***.** (I have saved a screenshot just incase)*For * days I purchased *.** on the right side and thats where the mistake was made.*Not know that ive highlighted ***.** as the purchase was being made.*I honestly believe many people can overlook ***.** instead of *.**.**I am very sorry for any inconvenience this has caused and hope i can enjoy this new game that i am loving.*Thank you for taking your time to read this.
I can't afford to make a purchase of this value and could possibly cause a problem at my home.
If theres any way i could change the purchase to *.** or cancel it. *I am worried if my email may not have been implied.******@***.com
I have made other puchases from full game apps like ff* and dq* to other in game purchases like FFBE.
I dont know what else to do. This is the first time I've ever made this mistake
I have an issue with Google Play too
How GetHuman-lalron fixed the problem
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