I was ordering rubies for the Hidden City Hidden objects game on G* games. Just after I...

GetHuman-horsesta's customer service issue with Google Play from May 2018

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The issue in GetHuman-horsesta's own words
I was ordering rubies for the Hidden City Hidden objects game on G* games. Just after I ordered *** rubies for **.** and payed for it with my google play account linked to my credit card the app stopped working. When I restarted the game it had doubled my order to *** rubies which I now assume I will be charged **.** for. I would like you to reverse this error so I am only charged **.** for *** rubies. *Thank you for your attention*Lynne Halpenny
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Google Play

Customer service issue
Reported by GetHuman-horsesta
May 17th, 2018 - 10 mons ago
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GetHuman-horsesta started working on this issue
May 17th, 2018 3:32am