I looked up Apple ITunes on google and I was directed to a fake number. Then scammed ou...

GetHuman-msmket's customer service issue with Google Play from May 2018

Help with my Google Play issue
The issue in GetHuman-msmket's own words
I looked up Apple ITunes on google and I was directed to a fake number. Then scammed out of $**,*** if google play had a live person maybe they could have stopped the use of the cards. I may sound stupid. I just trusted google when I search I never would have expected a fake APPLE ITUNES NUMBER TO POP UP. *Apple is a huge company I never expected this would be a fake *I would hope you will help me rectify this whole this. **I have contacted every federal and fraud sites . I am also going to contact the FBI. I also contacted *,* &. * news channels for them to help and warn others that searching on google isn’t as safe as they think. Also that you don’t have anyway to get help. Because there is no human contact to google play. This is not a threat. Just not happy with google or google play. I am hoping to hear from you. *Sincerely *Marcy Mantych ******@***.com****-***-****
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Google Play

Customer service issue
Reported by GetHuman-msmket
May 14th, 2018 - 10 mons ago
I have an issue with Google Play too
Not resolved
Seen by 2 customers so far
Similar issue to 394 others
0 customers following this
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman-msmket started working on this issue
May 14th, 2018 6:29am
GetHuman-msmket indicated the issue is not fixed yet.
May 14th, 2018 6:29am