I requested a google play refund for a fluke- -it wasn’t even an an accidental purchase...

GetHuman674881's customer service issue with Google Play from May 2018

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The issue in GetHuman674881's own words
I requested a google play refund for a fluke- -it wasn’t even an an accidental purchase, but a glitch. I was refunded after I submitted a request. However, I specifically stated that my son DID NOT receive any gems for that $** fluke, only the $* that I allowed him. Now the $* worth of gems are gone and he’s negative. I need this resolved correctly.
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Google Play

Customer service issue
Reported by GetHuman674881
May 11th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 39 customers so far
Similar issue to 583 others
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Email on Account
Purchase ID
Phone Number on Account
Amount Charged
GetHuman674881 started working on this issue
May 11th, 2018 11:58am
GetHuman674881 indicated the issue is not fixed yet.
May 11th, 2018 4:17pm