If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman674881's own words
I requested a google play refund for a fluke- -it wasn’t even an an accidental purchase, but a glitch. I was refunded after I submitted a request. However, I specifically stated that my son DID NOT receive any gems for that $** fluke, only the $* that I allowed him. Now the $* worth of gems are gone and he’s negative. I need this resolved correctly.
GetHuman674881 did not yet indicate what Google Play should do to make this right.
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