I requested a google play refund for a fluke- -it wasn’t even an an accidental purchase...

GetHuman674881's customer service issue with Google Play from May 2018

39 views
 | 
583 similar
 | 
0 following
Help with my Google Play issue
GetHuman674881's next move: call Google Play.
The best way to get your problem resolved is to tap the button below to start calling Google Play. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman674881's own words
I requested a google play refund for a fluke- -it wasn’t even an an accidental purchase, but a glitch. I was refunded after I submitted a request. However, I specifically stated that my son DID NOT receive any gems for that $** fluke, only the $* that I allowed him. Now the $* worth of gems are gone and he’s negative. I need this resolved correctly.
GetHuman674881 did not yet indicate what Google Play should do to make this right.
I have an issue with Google Play too
How GetHuman674881 fixed the problem
We are waiting for GetHuman674881 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google Play's attention and get better help faster. Tap below to get started.
Having Google Play issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman674881 fixes it.
This email address isn't valid

Google Play

Customer service issue
Reported by GetHuman674881
May 11th, 2018 - a yr ago
I have an issue with Google Play too
Not resolved
Seen by 39 customers so far
Similar issue to 583 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Password
Purchase ID
Phone Number on Account
Amount Charged
Timeline
GetHuman674881 started working on this issue
May 11th, 2018 11:58am
GetHuman674881 indicated the issue is not fixed yet.
May 11th, 2018 4:17pm