I have $*.** in Google play credit and trying to purchase a handful of diamonds in Cove...

GetHuman661655's customer service issue with Google Play from May 2018

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The issue and preferred resolution, in GetHuman661655's own words:
I have $*.** in Google play credit and trying to purchase a handful of diamonds in Covet Fa****on game which is *** diamonds and which is only $*.** and it keeps saying not enough funds. I have screen shots to prove I have enough. Please fix this! Thanks
I trust that Google Play will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman661655
May 6th, 2018 - 2 mons ago
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Timeline
GetHuman661655 started working on this issue
May 6th 11:24pm