If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman654985's own words
Purchased remove ads from an app, paper i.o. *******. Noticed I am still receiving ads, since I have not requested a refund for any in-app purchase before, it took me a while to figure out how to request a refund. I restarted my phone, update says last up date for the app was *******. When I read the instructions I thought it said may take up to ** hours after purchase for no ads to take effect, have waited that time and am still receiving ads... please help.
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