The two unauthorized transactions below *were performed using my Florida Credit Union d...

GetHuman4645651's customer service issue with Google Pay from April 2020

Help with my Google Pay issue
First: share to improve GetHuman4645651's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4645651 may need:
Username, Password, and Email address on the account
The issue in GetHuman4645651's own words
The two unauthorized transactions below *were performed using my Florida Credit Union debit card number, not the card. The card is with me. I have not given my card to anyone to use or borrow. However, I did at the time have the Florida Credit Union debit card defined on Chrome's database as a payment method. which I promptly removed after I noticed the unauthorized transactions. The transaction says it's debit card "SIGN". I assume that's means a transaction was performed and the transaction was SIGNED for. How could this be if I have the card. Another thing my debit card is a chip "EMV" card if the POS terminal was chip "EMV" capable then I do not understand how this transaction was submitted for approval since the issuer is chip "EMV" capable too. What am I looking for? A refund from Google or whomever the merchant was for these two transactions.**Mar **, **** for $*** using my FCU debit card*****-****-*****Under review*Payment method Payment card********************** Withdrawal Debit Card Sign - GOOGLE *Pay*walleth* CA Date ******** *******xxxx********* **** $***.*****Mar **, **** for $*** using my FCU debit card*Payment method Payment card***********************Withdrawal Debit Card Sign - GOOGLE *Pay*walleth* CA Date ******** *******xxxx********* **** $***.*******-****-*****Under review

GetHuman4645651 did not yet indicate what Google Pay should do to make this right.

How GetHuman4645651 fixed the problem

We are waiting for GetHuman4645651 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Pay's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Pay issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Google Pay

Customer service issue
Reported by GetHuman4645651
Apr 15th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 7022 others
0 customers following this


GetHuman4645651 started working on this issue
Apr 15th, 2020 3:08pm