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Ok so brand new Goodman furnace . heat pump *ac units were in stalled all working gre...

GetHuman5538150's customer service issue with Google Nest from December 2020

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Ok so brand new Goodman furnace *.* heat pump *ac units were in stalled all working great then I decided to update to nest both at the same time. I did that a while ago ran great for about three months. Now I’m in Fl not to many cold nights but a few here and there. Switched to heat all started off fine but I noticed they said aux heat so thought maybe at the beginning for more of a heat up was all working good then within a few mins of each other both tripped there breakers. Went to the thermostats to trouble shoot and they both had code e***.*I followed instructions that came with nest but could use some help have a few cold nights ahead.*Rob long

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Google Nest

Customer service issue

Reported by GetHuman5538150

Dec 9th, 2020 - a year ago

I have an issue with Google Nest too

Not resolved

Seen by 26 customers so far

Similar issue to 2827 others

0 customers following this

Timeline

GetHuman5538150 started working on this issue

Dec 9th, 2020 7:44pm

GetHuman5538150 used the GetHuman Phone to get a rep from Google Nest on the line without waiting on hold

Dec 9th, 2020 7:46pm