I have had a working outdoor camera for six months, but since I changed my router to an...

GetHuman5331738's customer service issue with Google Nest from October 2020

2 views | 2579 similar | 0 following
Help with my Google Nest issue
Next: our robot will wait on hold for GetHuman5331738 to get a Google Nest rep on the line!
Always use the GetHuman Phone to call Google Nest. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman5331738's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5331738 may need:
Username, Password, and Email address on the account
The issue in GetHuman5331738's own words
I have had a working outdoor camera for six months, but since I changed my router to another Hub * Virgin router my camera reports off line. System also suggests that my camera is connected to another Google account. I have tried to change my virgin router password to my original network password but my new router will not accept the original password used prior to the router change. There seems no no way that i can connect the nest system to the new network with its virgin arranged password. I thought I might Factory reset camera and start from square one but reset doesnt work. Please advise a solution or chat with me,*Regards Brian Spilman

GetHuman5331738 did not yet indicate what Google Nest should do to make this right.

How GetHuman5331738 fixed the problem

We are waiting for GetHuman5331738 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google Nest's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google Nest issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5331738 fixes it.
This email address isn't valid

Google Nest

Customer service issue
Reported by GetHuman5331738
Oct 4th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 2579 others
0 customers following this


GetHuman5331738 started working on this issue
Oct 4th, 2020 4:26pm

Moving? We Make It Easy.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies