Used goggle express looking for dressers for my daughters rooms. Found one I liked...
GetHuman1653761's customer service issue with Google Express from November 2018
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The issue in GetHuman1653761's own words
Used goggle express looking for dressers for my daughters rooms. Found one I liked,no dimensions called to get them gave item *. Ordered * of them because of price. Was delivered * *x* rugs instead . When I called to find answers I got ....you'll have to pay for return shipment because was ordered though goggle express. Evidently there was a mix up on goggle exspress,s part of advertising wrong picture to price. No one has offered a solution as of yet,but will try again. Why is it so easy for people to say sorry for your inconvenience but so hard to say we'll help make it right.. my name is Dodd. * Crawford let's see how our do.
They should put the customer first. Look at problem ,figure out who's at fault and make amends . If they advertise something for a price and it's wrong they should have to offer some kind of replacement product of similar kind. It's not always about waiting for a refund.
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