Hi*There was ants crawling onto the table and window area where the seating was located...

GetHuman-ivishill's Complaint issue with Golden Corral from September 2020

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The issue in GetHuman-ivishill's own words
Hi*There was ants crawling onto the table and window area where the seating was located for me.I did finally address mgmt.because it was getting out of control and I was given an free buffet coupon on the house.however I still felt that I should of gotten an refund in which mgmnt.told me that after an hour or so the system will not allow an refund.I was ask for an receipt in which I couldnt provide because the waitress had taken it up while cleaning as she work off the table.I was ask by mgmt to just give him the last four digits of my card number and he can look it up that way being I was having some issues with pulling up on my phone in which I finally gotten it.As the mgmt was comming he saw me using an napkin killing an ant crawling in the table.I did accept the coupon being there was no choice I was understanding.I really think regardless if an guest was there **min.customer service should of been an immediate refund and more for any guest in a case like that.

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Golden Corral

Complaint issue
Reported by GetHuman-ivishill
Sep 11th, 2020 - 2 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 17 others
0 customers following this

Timeline

GetHuman-ivishill started working on this issue
Sep 11th, 2020 3:27pm